Details:

• Pay range: $23/hr ($48K annually)
• Schedule: 6:30am- 3:30pm Monday - Friday
• Location: in office in Minnetonka, MN (in office for training and then partially in office)

Job Duties:

• Own the delivery of Time & Materials (T&M) and project requests-driving on-time execution and consistently exceeding client expectations.
• Be the go-to problem solver who responds to client needs with clarity, professionalism, and proactive updates as work progresses.
• Build strong vendor relationships by coordinating directly with technicians and suppliers to place orders, track progress, and keep projects moving.
• Organize and manage project deliverables through SharePoint/BOX, ensuring seamless access and smooth workflow for the entire team.
• Keep both internal and external teams aligned by sharing timely updates that support better collaboration and faster results.
• Take charge of accurate, timely billing to support healthy project cash flow and customer confidence.
• Use tools like NetSuite, AIM, and Microsoft Office to navigate project data, documentation, and communication with speed and accuracy.
• Support onsite technicians by managing check-in/check-out, clarifying scopes of work, and answering day-to-day job questions.
• Identify and communicate scope changes early-helping avoid project delays and ensuring client satisfaction.
• Serve as the communication bridge between technicians and clients, fostering smooth coordination and successful service outcomes.
• Document dispatch details and technician activity to maintain clean, accurate project records.
• Coordinate every phase of the T&M work plan-from site surveys to installations, service calls, and client follow-ups-ensuring nothing falls through the cracks.
• Verify vendor invoices for accuracy and ensure proper billing alignment.
• Monitor material procurement to keep projects on schedule and avoid supply-related delays.

Requirements:

• At least 1+ years of experience in a professional office setting (project coordination, project management or similar experience would be a plus!)
• Excellent communication and customer service skills
• Proficiency with Microsoft Office Suite, Salesforce (would be great to have)
• Ability to work in fast paced environment, multi-task, and meet deadlines
• Professionalism, strong work ethic, confidentiality, and commitment to integrity
• High degree of accuracy and attention to detail
• Self-starter with proven ability to work independently and with a team
• Desire and ability to grow with the company

Benefits:

• Health Insurance (medical)-75% employer-paid & 50% for dependents
• HSA and FSA spending accounts offered
• Access to HealthiestYou app for medical needs
• Dental insurance 50% employer-paid
• 2% match up to 4% 401K match
• PTO + 4 extra PTO hours in your birthday month to celebrate!
• 7 paid holidays + 1 floating holiday

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.